How to Choose a Dental Lab in Quebec

1. Does the laboratory support your workflow?

Your laboratory should integrate with the way your clinic works.

Digidental works with digital ecosystems including:

• iTero
• 3Shape TRIOS
• Medit
• Carestream / DEXIS
• Dentsply Sirona Primescan

We also accept STL, PLY, OBJ and DCM files depending on the workflow.

Clinics using conventional impressions can work with Digidental as well. We accept conventional impressions and physical models and can digitize them at the laboratory.

2. Which services are available?

Digidental provides laboratory services including:

• dental crowns;
• dental bridges;
• implant restorations;
• nightguards and occlusal splints;
• dentures;
• orthodontics and custom appliances.

3. How does the laboratory approach quality control?

Ask what happens before the case leaves the laboratory.

For crowns, nightguards and dentures, Digidental's quality-control process includes three principal stages:

1. case and input verification;
2. digital design review;
3. final product inspection and fit verification where applicable.

If the information received is insufficient to proceed appropriately, the clinic is contacted before production.

4. What are the turnaround times?

Confirmed typical Digidental turnaround includes:

• crowns: 3–6 business days;
• bridges: 5–8 business days.

Turnaround for other products depends on the case and is confirmed with the clinic.

Transportation time should also be considered.

5. Can you communicate directly with a technician?

Digidental allows dental professionals to communicate directly with a technician for complex cases or when technical discussion is required.

6. How are cases transported?

Digidental serves Laval, Greater Montreal and clinics throughout Quebec.

Pickup is available in Laval and Greater Montreal, while courier services are used to serve other areas of Quebec.

7. Can the laboratory evolve with your clinic?

A clinic using conventional impressions today may adopt an intraoral scanner later, while another clinic may use several platforms.

Working with a laboratory that supports both digital and conventional workflows can provide continuity as your clinic's technology changes.

A laboratory relationship is about more than manufacturing

A dental laboratory forms part of the clinic's workflow.

Receiving cases correctly, communicating when information is missing, supporting different technologies and providing technical access when needed can all contribute to an effective working relationship.

For clinics interested in evaluating Digidental, we also offer an opportunity to try a first crown or nightguard case at no charge, subject to applicable conditions.