Lab Turnaround Times and Seating Appointment Scheduling: A Guide for Practices

Published production times

Production times are counted in business days from receipt of a complete case:

• crowns: 3 to 6 business days;
• dental bridges: 5 to 8 business days.

For dentures, nightguards and occlusal splints, implant restorations and custom orthodontic appliances, production time is confirmed at intake. Timing may vary with case complexity.

Add shipping

Shipping is always in addition to production time:

• Laval and Greater Montreal: pickup and delivery of physical cases directly to the practice;
• elsewhere in Quebec: courier or mail;
• fully digital cases: no inbound transport; only the finished restoration is delivered.

What happens at the laboratory

For crowns, nightguards and dentures, each case goes through three checks: input verification, design review before manufacturing, and final verification before release.

The first step matters most for scheduling: if the scan or impression is insufficient, our team contacts the practice before proceeding.

How to avoid delays

• Send a complete scan of the preparation, adjacent teeth and opposing arch.
• Check the digital bite before sending.
• Include shade and esthetic instructions in the prescription.
• For implants, include the system, platform and scan body information.

Our iTero and implant crown guides cover these points. A shade appointment at the laboratory can also be booked online.

Urgent cases

An urgent case may sometimes be accelerated. Call our team at 514-712-4422 to confirm feasibility before booking the seating.